Information Sources
Types of Information Sources –Primary, Secondary and Tertiary, Evaluation of Reference Sources , Important General Reference Sources-Dictionaries, Directories, Encyclopedia, Gazetteer, Almanac
Electronic Sources
Periodicals and Their Types, Secondary Periodicals, Bibliographies
Concept, Need and Purpose and Types of Reference Service, Methods of Providing Reference Service, Relevance of the Reference Service in the Digital Era, Reference Queries, Role of Reference Librarian and Information Officer in Electronic Environment.
Documentation Services: Abstracting and Indexing Services Alerting Services, CAS, SDI, Reprographic Service, Translation Service, Document Delivery and Referral Service.
User Orientation
Fundamentals of Information & Communication Technology, Computer: Concept, need, Generations, Types of Computers, Classification of computer, Internal Structure of Computer including CPU, Storage Devices, Input and Output devices, etc.
Computer Networks, How Internet Work, Web Search, Electronic Mail, Search Engines, Portals, Blogs
ICT: What and Why, Application of ICT in Library Housekeeping operations
Need for Library Automation, History and Development of Library Automation, Areas of Automation in Libraries, Problems in Implementing Automation, Library Automation Software, Basic Requirements of a Library Management System, Basics of KOHA
Book Selection: Need, Book Selection Process. Library Acquisition: Book Supplier, Book ordering Process. Accession work: purpose
Library Display : Process, Classification & Cataloguing. Library Circulation Work: Charging & Discharging. Aims and Scope of Circulation Services, Circulation Systems: Register System, Card System, Automated Circulation System, RFID (Radio Frequency Identification), Interlibrary Loan (ILL)
Library Periodical Section: Work, Scheme-Three Card System, KARDEX, Library Maintenance Section: Need & Scheme of Stock Verification
Library Finance/Budget, Library Rules, Library Statistics
Ø Bopp, R. E. & Smith, L. C. (Eds.). (2011). Reference and information services: An introduction. Santa Barbara: ABC-CLIO Publishing.
Ø Chowdhury, G. & Chowdhury, S. (2001). Information sources and searching on the World Wide Web. London: Facet Publishing.
Ø Cheney, F N. & Williams, W. J. (2000). Fundamentals of reference sources. Chicago: American Library Association.
Ø Katz, W. A. (2000). Introduction to Reference work. London, Butterworths. 9. Krishan Kumar (1984). Reference Service. New Delhi, Vikas Publishing House.
Ø Bharihoke, Deepak (2012). Fundamentals of Information Technology. 4th ed. New
Delhi: Excel Books.
Ø Haravu, L. J. (2014). Library automation: Design, principles and practice. Allied
Publishers, New Delhi.
Ø Rajaraman, V. &Adabala, Neeharika (2014). Fundamentals of computers. 6th ed.
New Delhi: Prentice-Hall of India.
Ø Tanenbaum, Andrew S. &Wetherall, David J. (2013). Computer networks. 5th ed.
New Delhi: Prentice Hall.